Reviews

★★★★★

Product or service reviewed: Tankless water heater

Today Caron Heating came to install a tankless water heater! Again, what a outstanding job they did. Dave, Mike and everyone else involved were exceptional! Nice neat work! If you need these kind of services, these are the people to call! Thanks again to Caron Heating and Cooling!!!

Eric West
Dracut

★★★★★

Product or service reviewed: A/C Repair

THANK YOU!!! You all are awesome and I am thankful you took on a new client during the hottest day of a heat wave!! I appreciate local businesses who treat their customers like they are the only customer! See you soon for my annual maintenance! (thanks Dan, the dog is happy!)

Cynthia E Smith
Dracut

★★★★★

Product or service reviewed: Mitsubishi mini split A/C SYSTEM

This was my first time using Caron heating and cooling and I will definitely use them again. They installed 2 mini split units, condenser and moved an old unit to another spot. Chris , Stacy and Meghan couldn`t of been nicer and professional. They answered every question I had and then some. Do to unforeseen circumstances they were so accommodating and made the process stress free. For that I am extremely grateful.. The installers Josh, Al, Hurl, and Mike couldn`t of been nicer. They were always professional, friendly and explained everything. This is a company worth contacting and keeping for all of your heating and cooling needs. All the best to everyone at Caron heating and cooling

colleen kane
Dracut

★★★★★

Heroes! The fantastic team at Caron's Heating and Cooling. Chris and Stacy. be proud of your team. They arrived early AM after a two foot snowfall to install a new furnace. She's a beauty. Real kindness and respect. Heat by 2:PM. crew raving about Chris. Rare to meet such devoted happy campers who go the extra miles. New carbon monoxide detectors with extra batteries and instruction to change a fall behind time. Complete immediate. Great to see hands on passing on skill to Voke students - a gift that will keep on giving. Lucky students who will benefit from the from their experience and work ethic. Answer calls at al hours and respond promptly. Love these people and will miss them since they did such a good job - not expecting them back until annual service. They all deserve medals and Employee of the month parking spaces. Thank you. Respectfully Mary and Jay Gaffney

Mary and Jay Gaffney
Lowell ma

★★★★★

Product or service reviewed: Installation

I am beyond pleased with the final product and overall service I received from Caron Heating & Cooling. I would not hesitate to do business with them once again, or recommend them to anyone who could benefit from their services.

Charlie
Dracut, MA

★★★★★

Product or service reviewed: Oil Furnace install

You and your team have been very informative and a pleasure to deal with. Your customer service is excellent! I would recommend you highly to anyone!

Karen
Billerica

★★★★★

Product or service reviewed: Service plan, new AC, service as needed

After purchasing a house in 2013, we used the company the previous owner used. We soon needed further service, so I reached out to Caron. Throughout two pregnancies and several years of weather, I have always felt taken care of. My grandfather was a “gas man” and as a child, I used to watch him work. Watching all the Caron techs attention to detail, and explanations of both the mundane and the concerns has given me the same level of confidence. They have interacted professionally and genuinely with my children as they have come in and out. Absolutely the best, helping my Old freon losing AC hobble along through my last pregnancy to helping me choose a suitable replacement. Since covid-times, I’ve had both my AC and Heat serviced and the techs have been respectful and health conscious at each visit. Most recently, discovering that my kiddos dropped some pebbles, etc into the outside exhaust (as if it’s a bank chute ) thereby damaging the motor and leading to a same day replacement. I’ve reached out by phone, email, Facebook site and each interaction was equally as professional and courteous. Thanks for all you do! They are also actively involved in the community and give back where they can. All around excellent, with No Bull!

Angel
Dracut, MA

★★★★★

Product or service reviewed: Install

Stacey and everyone at Caron HVAC, We want you all to know that in the 40 years we have owned our home never has the heat and hot water been this good. Unlike in the past their are no cold and hot spots in the house it has been warmer then we could believe. The system is running like a dream and as far as efficiency goes it is amazing Since last April when we were filled up we have used just 300 gallons through Dec 17,2020. This system is you installed is wonderful and still even looks amazing. We are just so impressed with the difference it has made. We want you all to know that you made an incrediable impact on our home which I still can not believe. I actually donated the electric heaters we were using in winters in the bedrooms. We hope you all have a wonderful Holiday Season and everyone stays safe. Thank you Ed and MaryRose

Ed
Woburn MA

★★★★★

Product or service reviewed: AC and Heat

The work is thorough and their technicians are extremely professional and informative. Great work!

Anthony Webb
Dracut

★★★★★

Product or service reviewed: Install

We had a new hvac system put in. I can't say enough good things about this company. The owner came and looked at the job. We received a quote the next day. The price beat 2 other companies. The office staff were amazing. They directed me to masssaves and helped me fill out the paperwork. When the loan was complete. The install was scheduled. The gentleman that installed the unit were professional, knowledgeable, clean and on time. The job took 2 days and each day I would receive a call from the office to make sure things were going well. Above and beyond my expectations. Highly recommend them!

Nisrene
Dracut

★★★★★

Hi Stacy,
Just wanted to say it has been a pleasure doing business with Caron Heating and Cooling.
Absolutely everyone I came in to contact with was courteous and friendly. The team did a great job keeping me posted every step of the way, answered all of my questions (even some that I forgot to ask, lol) and left the job site meticulously clean. (Hurl even swept out my garage) Big thank you to Hurl, Al, Josh, Mark and Collin. You and Meagan made it super easy to get my estimate and install scheduled, answered all of my questions and made it super easy...it is so great to do business with a company that actually answers the phone! Chris was thorough and answered all of my questions...gave me options and never pressured me to go one way or the other. I have already recommended you to a friend and I will be singing your praises whenever I have the opportunity. Thank you all so much.!

Diane
Moran